Pricing
Flat-rate tiers.
No per-device sprawl.
Budget predictability from day one. One monthly fee covers every device up to your tier's limit — no bill shock when you add staff. 60–90% cheaper than legacy per-device RMM tools.
🔒
Beta access opens 15th June 2026.
We're polishing the final round of features — expanded compliance evidence packs and deeper posture telemetry — so day one is rock-solid. General availability follows beta feedback. Free tier (10 devices) is open self-serve today. Paid tiers via waitlist below.
Join the waitlist →
Free
Solo IT, homelab, evaluation
£0
Free forever
Up to 10 devices
- Windows + Linux patching
- Patch approval rings + auto-ramp
- CVE vulnerability scanning
- Baseline + drift detection
- Community support (docs & forum)
- No remote management
- No compliance evidence packs
- PatchPilot branding on agent
Starter
SMB IT, small MSPs, schools
£49
/mo
Up to 100 devices
- Everything in Free
- Windows + Linux patching
- Third-party app patching (150+ apps)
- Remote desktop + terminal + file transfer
- Per-connection step-up MFA
- Helpdesk integrations (Jira, Zendesk, HubSpot)
- BYO offsite backup (S3/B2/Wasabi/Azure/R2)
- Email support, 24h SLA
- No compliance evidence packs
Most Popular
Pro
Mid-market, regulated SMB
£149
/mo
Up to 500 devices
- Everything in Starter
- 7-framework compliance evidence packs
- Org-wide step-up MFA enforcement
- SIEM export: CEF / LEEF / JSON
- AI Service Desk Triage (£49/mo add-on)
- Priority support, 4h SLA
Business
Enterprise IT, regional MSPs, advanced compliance
£399
/mo
Up to 2,000 devices
- Everything in Pro
- AI Service Desk Triage included
- Custom branding on agent
- MSP multi-tenant console
- Priority support, 4h SLA
- Dedicated onboarding
Enterprise
2,000+ devices, public sector, large MSPs
Custom
No card required for pilot
Unlimited devices
- Everything in Business
- SSO / SAML (Azure AD, Okta, Google)
- On-prem / sovereign deployment
- Unlimited session recording — your bucket
- White-label + custom domain
- Dedicated customer success manager
- SLA credits (99.9% uptime)
- 90-day pilot (1,000 devices, 10 techs, no card)
Annual billing = 20% off monthly equivalent · Education 50% off Pro or Business (min 50 devices, manual approval) · Not-for-profit 25% off (annual billing required)
MSP cost calculator
All your client endpoints pool into one volume band. Enter your totals to see your monthly MSP bill.
Special pricing
Volume MSP pricing and 50% off for qualifying education customers.
🏠 MSP volume pricing
All your client endpoints pooled into one volume band. One invoice from us — you bill clients with your margin. Documentation Portal is free in the MSP track.
1–499 devices: £1.50/device/mo
500–2,499 devices: £1.25/device/mo
2,500+ devices: £1.00/device/mo
+ £30/tech/month platform fee (covers MSP console seat).
See MSP features →Request MSP pricing →
🏫 Education — 50% off
Schools, MATs, colleges and universities. KCSIE-aligned. DfE-friendly. Term-flex billing for student devices in summer.
Pro: £74.50/mo (vs £149 list) — up to 500 devices
Business: £199.50/mo (vs £399 list) — up to 2,000 devices
50% discount applies to Pro and Business tiers. Minimum 50 managed devices. Sales-verified only — submit your DfE URN, Ofsted reference, or .ac.uk / .sch.uk / .edu domain proof. 24-hour SLA on discount code approval. Annual billing required. Smaller schools (<50 devices): Free tier covers up to 10 devices.
See education features →Apply for education discount →
🤗 Not-for-profit — 25% off
Registered charities (England & Wales Charity Commission, Scottish OSCR, NI CCNI, or equivalent). 25% off Starter / Pro / Business tiers. Annual billing required.
Manual approval — provide your charity registration number. Not stackable with the Education discount.
Apply for NFP discount →🥇 Design partner — Enterprise on-site (Q4 2026)
Air-gapped / on-prem / private-cloud deployment GA Q4 2026. Co-engineer the bundle with us as a design partner from now until GA — locked early-bird pricing.
Docker Compose deployment, license-file activation, offline CVE feed sync, on-prem TLS, dedicated support engineer.
Become a design partner →Add-ons
Optional extras — bolt on what you need, skip what you don't.
Documentation Portal
£29/tech/mo (FREE in MSP track)
Per-client password vault, knowledge base, network diagrams, runbooks.
Phishing Simulation
£1/user/mo
Automated phishing campaigns, landing pages, and awareness training reports.
MDM (Mobile Device Management)
£1/device/mo
iOS and Android enrolment, remote wipe, app policy enforcement.
AI Service Desk Triage
FREE on Business+ · £49/mo on Pro
LLM-powered ticket triage, patch risk summaries, and resolution suggestions.
PatchPilot Vault (managed storage)
£10/100 GB · £22/250 GB · £40/500 GB · £70/1 TB
PatchPilot-managed S3-compatible storage for session recordings and backups. BYO storage (S3/B2/Wasabi/R2/Azure) is always free.
Full feature comparison
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Patching | |||||
| Windows + Linux patching | ✓ | ✓ | ✓ | ✓ | ✓ |
| Third-party app patching (winget) | – | ✓ | ✓ | ✓ | ✓ |
| Patch approval rings + auto-ramp | ✓ | ✓ | ✓ | ✓ | ✓ |
| VSS snapshots + rollback | – | – | ✓ | ✓ | ✓ |
| Remote Management | |||||
| Remote desktop + terminal | – | ✓ | ✓ | ✓ | ✓ |
| File transfer | – | ✓ | ✓ | ✓ | ✓ |
| Per-connection step-up MFA | – | ✓ | ✓ org-enforced | ✓ org-enforced | ✓ org-enforced |
| Session recording | – | 50 GB | 250 GB | Unlimited | Unlimited |
| Security | |||||
| CVE vulnerability scanning (KEV-aware) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ransomware Tripwire canary | – | ✓ | ✓ | ✓ | ✓ |
| BitLocker key escrow (step-up reveal) | – | ✓ | ✓ | ✓ | ✓ |
| Baseline capture + drift detection | ✓ | ✓ | ✓ | ✓ | ✓ |
| Compliance | |||||
| 7-framework evidence packs (CE, ISO 27001, NIS2, SOC 2, HIPAA, PCI-DSS, CISA-BOD) | – | – | ✓ | ✓ | ✓ |
| SIEM export (CEF / LEEF / JSON) | – | – | ✓ | ✓ | ✓ |
| Audit log retention | 30 days | 90 days | 1 year | 3 years | 7 years |
| Integrations | |||||
| Helpdesk — Jira, Zendesk, HubSpot, Halo | – | ✓ free | ✓ free | ✓ free | ✓ free |
| SSO / SAML | – | – | – | – | ✓ |
| PSA — Halo, Autotask, ConnectWise | – | – | – | ✓ MSP | ✓ MSP |
| Platform | |||||
| BYO offsite backup (S3/B2/Wasabi/Azure/R2) | – | ✓ | ✓ | ✓ | ✓ |
| Custom branding | – | – | – | ✓ | ✓ + white-label |
| On-prem deployment | – | – | – | – | ✓ |
| MSP multi-tenant console | – | – | – | ✓ | ✓ |
| Support | |||||
| Community support (docs, forum) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email support | ✗ not included | 24h SLA | 4h SLA | 4h SLA | Dedicated CSM |
| Uptime SLA with credits | – | – | – | – | 99.9% |
What's not included
No hidden gotchas — here's exactly what each tier doesn't do.
All tiers
- macOS: roadmap v1.1 (Windows + Linux today)
- iOS / Android MDM — use Intune or Jamf; we integrate with both
- Image-based endpoint backup (Veeam/Acronis) — we do config backup, not disk images
- SNMP / network device management
Free tier
- Email support — community docs and forum only; email support is Starter and above
- Remote desktop, terminal, file transfer (Starter and above)
- Third-party app patching via winget (Starter and above)
- Compliance evidence PDFs (Pro and above)
- Session recording (Starter and above)
- Helpdesk integrations (Starter and above)
- PatchPilot branding appears on agent installer and email footers
- 10-device cap (upgrade to Starter for 100 devices)
Starter (£49/mo)
- 7-framework compliance evidence packs (Pro and above)
- BYO offsite backup (Pro and above)
- SIEM export (Pro and above)
- Session recording capped at 50 GB — contact us if you hit the cap
Pro (£149/mo)
- SSO / SAML (Enterprise only)
- On-prem deployment (Enterprise only)
- White-label + custom domain (Business/Enterprise)
- Session recording at 250 GB cap (Business/Enterprise = unlimited)
- Dedicated CSM (Enterprise only)
Win11 LTSC: patch-management works on all Windows SKUs including LTSC. Third-party app patching via winget requires manual winget install on LTSC. All other features are unaffected.
Frequently asked questions
Honest answers, no spin.
Per-device pricing creates bill shock every time you onboard a new employee or client. Flat tiers mean you know your monthly spend from day one. When you hit your device limit, you upgrade — but within a tier your bill never moves. Most teams also find they're 60–90% cheaper than the per-device RMM tools they were using before.
Any endpoint running the PatchPilot agent: Windows workstation, Windows Server, Linux server or desktop (macOS in v1.1). Devices not checked in for >30 days are automatically marked inactive and don't count toward your device cap. Servers and workstations are counted identically.
Annual = 20% off the monthly equivalent. Billed as one payment upfront. Pro annual = £1,430/year (£119.20/mo equivalent) vs £1,788 at the monthly rate. Pro-rated refund if you cancel mid-year.
You'll get an in-dashboard warning at 80% capacity and again at 100%. Beyond the cap, new device registrations are paused and we'll email you. No devices are removed — upgrade to the next tier and everything continues immediately. Your data is safe throughout.
Yes — 30 days free on Starter, Pro, or Business, no credit card required. After the trial you'll be prompted to add a card or downgrade. No automatic charge without confirmation. Enterprise prospects can apply for a 90-day pilot (1,000 devices, 10 techs, no card) — contact sales.
Minimum 50 managed devices required. Contact us with your .ac.uk / .sch.uk / .edu email or a school registration document. Annual billing is required. We manually apply the 50% discount to your subscription. If you're a MAT managing multiple schools, contact us — we have volume pricing for large MATs.
Yes. Our standard DPA is at patchpilot.co.uk/dpa — GDPR Article 28 compliant, no sign-in required. We're registered with the ICO as a data processor. UK-built, EEA-hosted. For Enterprise customers, we can sign your org's DPA template.
Yes — Enterprise tier includes an on-prem deployment option (Docker Compose, your infra). You still receive software updates from us. Contact us for the Enterprise on-prem guide.
All your client endpoints are pooled into one volume band (1–499 = £1.50/device/mo, 500–2,499 = £1.25/device/mo, 2,500+ = £1.00/device/mo), plus a £30/tech/month platform fee. You receive one invoice from us; you bill your clients however you like. Documentation Portal is included free in the MSP track. Contact us for a quote.
Registered charities get 25% off all standard tiers. Annual billing is required. Contact us with your charity registration number and we'll apply the discount manually.
THE BUNDLE VALUE
What you'd otherwise pay for separately
Most SMBs and MSPs pay £25–50/device/month spread across multiple vendors for what PatchPilot does in one flat-rate tier.
PatchPilot replaces 8–10 separate vendors — typically 60–90% less than the sum.
| What it does | Vendors who charge separately | Their typical cost | PatchPilot |
|---|---|---|---|
| Patch management | NinjaOne, Atera, Automox | £8–12/device | ✓ included |
| Remote desktop | TeamViewer, AnyDesk, Splashtop | £30–50/tech | ✓ included |
| Helpdesk integration | Autotask, ConnectWise PSA | £30–100/tech | ✓ included (Jira/Zendesk/HubSpot) |
| File backup to BYO storage | Datto, Veeam, Acronis | £5–15/device | ✓ included (image-level Q1 2027) |
| Compliance evidence packs | Vanta, Drata, Tugboat Logic | £400–800/mo | ✓ included (7 frameworks) |
| Network discovery + topology | Auvik, Domotz | £5–20/device | ✓ included (SNMP polling Q3 2026) |
| BYO storage / data sovereignty | typically self-built | £200+/mo dev time | ✓ included (S3/B2/Wasabi/R2/Azure) |
| BitLocker key escrow | Microsoft Intune | £8/user/mo | ✓ included |
| Vulnerability scanning + KEV | Qualys, Rapid7, Tenable | £10–30/device | ✓ included |
| Audit log + tamper-evident chain | Splunk, Sumo Logic (SIEM) | £400+/mo | ✓ included |
| Per-connection MFA (step-up) | none | n/a | ✓ included |
Beta opens 15th June 2026 · GA follows beta feedback
Not sure which tier?
Start on the Free tier (10 devices, no card) and upgrade when you need more. Most teams move to Starter when they hit the device cap or need remote management.